About the Library

John Carter, AHIP

Title: Education and Instruction Librarian
Email: John.Carter3@UTSouthwestern.edu
Phone: 214-648-2001

Library Responsibilities

• Teach and develop monthly library classes on evidence syntheses, evidence-based practice, reference management, literature searching, and other topics of interest.
• Collaborate with Education Coordinator and Research Librarians to develop new course offerings and provide quality support to clients.
• Schedule one-on-one training consultations with faculty, staff, providers, and students on library resources and biomedical research processes.
• Process and effectively respond to reference requests from clients.
• Create libguides through Springshare to improve resource accessibility.
• Serve as liaison to the School of Health Professions and Graduate School of Biomedical Sciences, partnering with faculty, staff, and students to schedule training, promote library services and resources, and improve curricula.

Contact Me Regarding:

• AI Tools in the Library Request Individualized Training
• EndNote and Other Reference Management Software Request Individualized Training
• Finding Funding Opportunities Request Individualized Training
• Health Professions and Basic Sciences Resources Request Individualized Training
• Online Searching Request Individualized Training
• PubMed Request Individualized Training

Liaison Areas

• Graduate School of Biomedical Sciences
• School of Health Professions

Areas of Interest

• Information-Seeking Practices of Biomedical Sciences Students
• Librarian Embeddedness in Curricula
• AI Pedagogies and Emerging Technologies in Education

Education

• M.L.I.S. (Master of Library and Information Science), University of Southern Mississippi, Hattiesburg, Mississippi
• B.A. in History, Minor in Religious Studies, Southeast Missouri State University, Cape Girardeau, Missouri

Credentials

• Academy of Health Information Professionals (AHIP), 2021-present

Professional Involvement

• Awards Committee, Medical Library Association, 2022-25 (Chair, 2024-25; Chair-Elect , 2023-24)
• Awards and Scholarships Committee, South Central Chapter/MLA, 2024-26
• Bylaws Committee, South Central Chapter/MLA, 2020-22
• DEI Committee, South Central Chapter/MLA, 2024-26
• Fund Raising Committee, South Central Chapter/MLA, 2022-24
• Nominating Committee, South Central Chapter/MLA, 2024-26

Marta Castillo

Title: Housekeeper
Email: marta.castillo@utsouthwestern.edu
Phone: 214-648-9071

Library Responsibilities

• Provide Library with cleaning and general maintenance services
• Monitor contracted cleaning vendors
• Make sure study rooms are clean
• Assist with delivery of interlibrary loan requests
• Assist in general administrative duties and planning events
• Monitor the Library daily for activities of concern that need to be brought to Administrative attention

Contact me regarding:

• Conditions of the student study rooms
• General condition of all public areas
• Bathroom concerns
• Monitor an irregular condition found in the facility

Areas of Interest

• People watching
• Learning more English to Spanish translations
• Learning more about computer activities and programs

Education

• Intituto Nacional Isidro Menendez, El Salvador, Central America - Graduated
• Univercidad Nacional El Salvador, El Salvador, Central America - Psychology Major

Professional Information

• Dental Assistant in El Salvador, Central America
• Facility maintenance 27 years

Jon Crossno, AHIP

Title: Head of Acquisitions and Strategic Engagement
Email: jon.crossno@utsouthwestern.edu
Phone: 214-648-2562

Library Responsibilities

• Create and monitor catalog and metadata functions
• Coordinate analysis of priority initiatives to support effective decision-making
• Track, analyze, and report on the economy and services
• With the AVP for Library Services, negotiate on behalf of UTSW Library and support the licensing of resources and services 
• Maintain a productive and supportive work environment for the UTSW Library staff
• Provide oversight of strategic program areas, including resource sharing, licensing, and data analysis initiatives
• Support the work of committees and task forces, including coordinating UTSW-sponsored library events and conferences
• Participate in the development of consortial approaches to collaborative collection development and open access initiatives within the evolving higher education and scholarly communication ecosystem
• Monitor issues, trends, and best practices in academic librarianship and scholarly communication and contribute to that dialogue on behalf of UTSW Library 
• Lead the implementation of procedures for the operational support and assessment of internal services
• Through presenting, writing, and committee work, represent a vibrant UTSW membership and staff in regional, national and international professional organizations.

Contact Me Regarding:

• Cataloging & metadata
• Collection recommendations (e.g., books, journals, databases, etc.)
• Electronic theses or dissertations at UT Southwestern
• Publishing & editing articles
• SharePoint

Areas of Interest

• Cataloging
• Collection Development
• Metadata
• Web Publishing & Development

Education

• M.S., University of North Texas, Library Science, 1996
• B.A., The University of Texas at Austin, English/Journalism, 1990

More Information

• Curriculum Vitae

Kelly Gonzalez

Title: Assistant Vice President for Library Services
Email: kelly.gonzalez@utsouthwestern.edu
Phone: 214-648-2626

Library Responsibilities

• Lead professional and classified staff in delivering information resources and services to the UT Southwestern community.
• Emphasize the importance of excellent customer service and communications as organizational goals and strengths.
• Nurture a flexible, collaborative, and performance-oriented staff team.
• Represent the Library to campus committees, state governmental bodies, accrediting agencies, and academic, regional and national organizations and consortia.
• Monitor and evaluate the strategic plan and supporting the Library activities on an ongoing basis.
• Coach staff in developing and monitoring strategies to support the Library’s strategic initiatives.
• Monitor fiscal, strategic, and technology planning.
• Responsible for a library that serves over 20,000 faculty, staff, students, and residents in the medical center and has an annual operating budget of over $5 million.

Contact Me Regarding

• Archival issues or ideas
• Bibliometric ideas
• Data literacy ideas
• Data management issues, projects, and ideas
• Library issues or ideas
• New technology ideas
• Personnel comments and kudos

Liaison Areas

• UTSW Leadership and Administration
• Deans
• Faculty Senate

Areas of Interest

• Assessment
• Medical Informatics
• Online Instruction
• Digital Libraries
• Database Development
• Project Management
• Strategic Planning

Education

• M.B.A. Health Care Management, Saint Leo University, 2013
• National Library of Medicine/Association of Academic Health Sciences Libraries Leadership Fellow, 2010-2011
• Medical Informatics MBL/NLM Course Fellow - Marine Biological Laboratory, Woods Hole, MA. Sponsored by the National Library of Medicine. Certificate, Fall Course, 2009.
• Frye Institute Fellow - Emory University, Atlanta, GA. Sponsored by the Council on Library and Information Resources, EDUCAUSE, and Emory University. Certificate, May 31 - June 11, 2009.
• M.S., University of North Texas, Information Science, 1992
• B.A., Texas A&M University, English/Linguistics, 1991

Professional Information

• Academy of Health Information Professionals
  • Distinguished Member (2012 - 2017)
  • Senior Member (2007 – 2011)
• American Library Association (2011-Present)
• Association of Academic Health Sciences Libraries (2015-Present) 
  • Board Member (2019 – 2022)
  • Board Liaison for Statistics & Assessment Committee (2019 – 2021)
  • Board Liaison for Future Leadership Committee (2020 – 2022)
  • Teaching & Learning Committee (2015 – 2017)
• HealthLINE (2005-Present):
  • Past Chair (2019)
  • Chair (2018)
  • Chair-Elect (July 2017)
  • Communications Committee (2005-2008)
• Library Leadership and Management Association (2011 – Present)
• Library and Information Technology Association (2011 – Present)
• Medical Library Association (1993-Present)
  • MLA 2010 Program Committee (2008 - 2010)
  • MLA LGBT SIG Co-Convener (2008-2010)
  • MLA Oral History Committee (2010-2014)
    • Immediate Past Chair (2013 - 2014)
    • Chair (2012 - 2013)
    • Chair Designate (2011 - 2012)
  • MLA Relevant Issues Committee
    • Treasurer (2012 - 2015)
  • MLA Educational Media & Technologies Section (2013 – Present)
  • MLA Hospital Libraries Section (1996 – Present)
  • MLA Leadership & Management Section (2002 – Present)
  • MLA Medical Informatics Section (1996 – Present)
  • MLA Medical Library Education Section (2013 – Present)
    • Chair-Elect (2014 -2015)
    • Chair (2015 -2016)
  • MLA Public Services Section (2009 – Present)
  • MLA Relevant Issues Section (2009 – Present)
  • MLA Technical Services Section (2009 – Present)
  • MLA Corporate Information Services Section (2002 – 2003)
  • MLA Pharmacy & Drug Information Section (1996 - 1998)
• National Network of Libraries of Medicine South Central Region, Technology Advisory Committee (2001-2003)
• South Central Academic Medical Library Consortium,
  • Chair (2018 - 2020)
  • Chair-Elect (2016-2017)
• South Central Chapter/MLA (1997-Present),
  • President (2025-2026)
  • President-Elect (2024-2025)
  • 2024 Local Arrangements Committee
    • Co-Chair (2019 – 2024)
  • 2008 Local Arrangements Committee
    • Chair (2007 - 2008)
  • Bylaws Committee (2011 - 2013)
  • Communications Committee (2006 - 2010)
    • Chair (2009-2010) 
  • Credentialing Committee (2006 - 2007)
    • Chair (2007 - 2008) 
  • Program Committee Member (1997)
  • SCC/MLA Survey Liaison (2006 - 2009)
• Texas Digital Library Governance Board (2017 - 2022) 
  • Vice-Chair (2019 – 2020)
  • Chair (2020 – 2021)
  • Past-Chair (2021 – 2022)
• Texas Library Association (2011-Present)

Teaching and Presentation Materials

• Gonzalez, K.R., Transforming an Academic Medical Center Library into a Digital Library and Learning Center, Presented at the Quint Chapter Meeting of the Medical Library Association, 15 Oct 2015
• Gonzalez, Kelly, The Role of Libraries in Global Health: Information Services that Support Global Health Research via Global Health Grand Rounds. 1 Contact Hour, March 2014
• Chapa, Kay, Gonzalez, Kelly, Wayne, Richard, Performance Measurement: Organizational Changes and Outcomes Monitoring, Presented at the Library Assessment Conference, 26 Oct 2010
• Gonzalez, Kelly, Crossno, Jon, Imagining Web Content as an Investment, Presented at the South Central Chapter of the Medical Library Association, 22 Oct 2007
• Gonzalez, Kelly, Integrated Service Point: Changing the Face of Service in Medical Libraries, Presented at the Midwest Chapter of the Medical Library Association, 10 Oct 2004

Selected Publications

• Blogs to Follow column editor for MLA News (2012 – Present)
• LaRue, Elizabeth M., Mitchell, Ann M., Gonzalez, Kelly R. (2009) Reach Out! <ReachOut.com.au>: A Social Community Web Site Evaluated by SPAT and DISCERN, Journal of Consumer Health on the Internet; 2009, Vol. 13 Issue 1, p77-89, 13p

More Information

• Curriculum Vitae

Desmond Ho

Title: Applications Engineer
Email: desmond.ho@utsouthwestern.edu
Phone: 214-648-6464

Library Responsibilities

• Library Website – Responsible for the development, maintenance, and enhancement of the library’s website to ensure usability, accessibility, and reliability.
• Databases – Oversee the design, creation, troubleshooting, and optimization of in-house databases, including query development and reporting.
• PURE Administration – Manage the PURE information system, including data uploads, validation, and ongoing maintenance.
• EZproxy – Administer and maintain EZproxy server, including stanza configuration, access troubleshooting, and performance monitoring.
• Application Development – Design and develop applications to support library services, including intranet tools, API integrations, and kiosk applications.
• Technology Research & Implementation – Evaluate and implement emerging technologies such as APIs, AI-driven solutions, data acquisition tools, and data-cleaning methodologies.
• ORCID – Implement and maintain ORCID integration, manage the ORCID database, and perform related queries and reporting.
• Business Intelligence & Data Visualization – Design and maintain dashboards, develop data queries, and deliver actionable insights through effective data visualization.

Contact Me Regarding:

• Website support and troubleshooting
• Access issues (databases, EZproxy, etc.)
• Data queries and reporting requests
• PURE system support
• ORCID

Areas of Interest

• Artificial Intelligence (AI)
• Data Science and Analytics
• Rapid Application Development (RAD)

Education

• Bachelor of Science in Engineering, University of Oklahoma, Norman, OK

Angie Houser

Title: Digital Archivist/Manager, Special Collections and Archives
Email: Angela.Houser@utsouthwestern.edu
Phone: 214-648-8991

Library Responsibilities:

• Digitization of collection materials
• Accessibility of archival materials
• Preservation of digitized and born digital items
• Manage the archival professionals
• Write archival policies and forms
• Establish relationships with departments across campus
• Outreach via social media
• Plan and execute exhibits within the library space and other locations

Contact me regarding:

• Digitization of archival materials
• Donating large collections
• Donating items of monetary value
• Archival website
• Archival Accessibility
• The Rare Book Room

Areas of Interest:

• Preservation and conservation of rare books
• Accessibility of digital materials
• Social media for archives and special collections libraries

Education:

• Masters of Library and Information Studies, University of Alabama, Archival Management, 2016
• Bachelors of Arts, Wittenberg University, Spanish Language and Literature/ International Studies, 2013

Professional Information:

• Society of American Archivist (2025-)

Software Application Skills:

• ContentDM
• TIND DA
• Dspace
• Rev
• Adobe Cloud Suite
• Shotcut
• Virtual Library with Indus 5005 Max
• ArchivesSpace

Kendall Martin

Title: University Archivist
Email: Kendall.Martin@UTSouthwestern.edu
Phone: 214-648-7675

Library Responsibilities:

• Collection development and organization.
• ArchivesSpace Finding Aids upload and management.
• Outreach for expanding archives and collection awareness.
• Leading tours and organizing researcher visits and requests.
• Conducting research and planning of new exhibits to be shown in the library.
• Development and updating of archival policies and procedures.

Contact me regarding:

• Research projects into local and global medical history, medical art, and university history.
• Donation of personal items of historic value, primarily in relation to the university.
• Donation of books and bound materials.

Areas of Interest:

• Collection development and community archives.
• Preservation and conservation of historic materials.
• Graphic design.

Education:

• Masters, University of North Texas, Library Science, 2022
• Bachelors, University of North Texas, English Literature, 2019

Professional Information:

• Society of American Archivists: member (2022 - Present)
• Society of Southwest Archivists: member (2021 - Present)

Software Application Skills:

• ArchivesSpace
• TIND DA
• Rev
• AdobeCloud Suite
• Virtual Library – Indus5005Max

Cathy Nakashima

Title: Research Services Coordinator
Email: cathy.nakashima@utsouthwestern.edu
Phone: 214-648-2001

Library Responsibilities

• Perform standard mediated literature, evidence synthesis and complex searches to support research initiatives, patient care, grant submissions, manuscripts, policies and procedures, consensus statements, practice guidelines, etc.

• Handle reference questions.

• Meet with assigned liaison staff to determine their research, patient care or educational information needs necessary for their work.

• Provide customized group orientation and instruction to liaison clients in use of library resources and services.

• Member of the UT Southwestern Nursing Research Council, Library Marketing Team and Library IRDT Team.

• Create and maintain Library subject guides and marketing materials.

• Participate in outreach and consultation to the campus and outside community.

Contact Me Regarding:

• Literature searches, including standard mediated, evidence synthesis and complex searches (including but limited to systematic reviews, scoping reviews, etc.).

• Research metrics.

• Copyright questions.

Liaison Areas

• Nursing
• Obstetrics/Gynecology

Areas of Interest

• Evidence Synthesis/Complex Searches

• Research Metrics

• Evidence Based Practice

• Marketing/Liaison/Outreach

• Consumer Health

Education

• M.L.S. (Master of Library Science), Texas Woman’s University, Denton, Texas
• M.B.A., University of Chicago, Chicago, Illinois
• B.S. in Medical Laboratory Science, University of Illinois Medical Center, Chicago, Illinois

Kristy Reynolds

Title: Manager, Administration and Document Services
Email: Kristy.Reynolds@utsouthwestern.edu
Phone: 214-648-9070

Library Responsibilities: 

• Manager of Administration and Documentation Unit staff-including 

• Interlibrary Loan Coordinator 

• Administrative Assistant 

• Moving Attendant 

• Provide comprehensive Administrative Support to AVP of Library Services 

• Monitor and maintain Library budget/spending 

• Coordinate faculty/staff recruitment 

• Coordinate scheduling and use of departmental facilities 

• Coordinate and make travel arrangements for faculty/staff travel and ensure reimbursements are submitted 

• Monitor campus policies and update library as needed 

• Monitor time myTime and VSL at departmental level and maintain quarterly reporting 

• Special Projects coordinator for various units in library 

Contact me regarding: 

• Library Services Billing-IDR payment, issues with credit card payments 

• Library Administration issues such as: 

• payment and invoicing 

• contracts management 

• facilities management 

• Departmental space reservations or issues 

Liaison Areas: 

• UTSW Accounting 

• Contracts Management 

• Information Resources/Purchasing (Procurement Portal assistance) 

• Human Resources (myTime assistance) 

• Employee Advisory Council 

• Communications, Marketing and Public Affairs (CMPA) 

Zachary Richardson

Title: Research Librarian
Email: zachary.richardson@utsouthwestern.edu
Phone: 214-648-2001

Library Responsibilities

• Provide consultations related to and completion of complex mediated biomedical searches

• Perform evidence synthesis and complex searches such as systematic reviews, consensus statements, scoping reviews with faculty, fellows, residents, postdocs, staff of UT Southwestern Medical Center and University Hospitals
• Enhance, develop, and update handouts and library guides regularly
• Promote and educate on the Research Cycle
• Develop and present Library orientations
• Create subject guides, tutorials, digital learning objects
• Serve on Institutional Review Board (IRB) and Patient Education Committee

Contact Me Regarding

• Online Literature Searching including PubMed Request Training
• Searching Research Databases including Ovid MEDLINE and Embase, Scopus, Web of Science, CINAHL Request Training
• Searching for Funding Opportunities via Pivot, Candid, and Other Resources Request Training
• Searching for Drug Information Request Training

Liaison Areas

• Imaging Services & Diagnostic Imaging Technologists
• Leadership & Talent Development
• Pharmacy Services & Residents

Areas of Interest

• Clinical trials, institutional review boards (IRBs), research ethics committees
• Research grants and funding
• Consumer health and health information literacy, patient education
• Healthcare administration and leadership
• Emerging technologies, artificial intelligence (AI) applications in biomedical research

Education

• Master of Science in Library Science, University of North Texas
• Master of Arts in History, Pittsburg State University
• Bachelor of Arts in History, Sam Houston State University

Charles Robinson

Title: Software Systems Supervisor
Email: charles.robinson@utsouthwestern.edu
Phone: 214-648-2006

Library Responsibilities

• Managing technology personnel team.
• Technology planning and acquisition.
• Hands-on server and ticket system administration and management.
• Technology project planning.

Contact Me Regarding:

• Projectors
• Scanners
• PCs
• Servers
• Printers
• Software Applications
• Networking
• Internet Services

Areas of Interest

• Library Technology
• System Administration
• Networking

Professional Information

• IT Manager - June 2008/Present, UT Southwestern Medical Center Library.
• IT Manager - 2005/2008
• RedDot Solutions/OpenText Corporation
• System Administrator 1995/2005
  • Smith Barney/Citigroup
  • Chase Manhattan Bank/JP Morgan Chase
  • Prudential Securities
  • Professional Exam Services

Software Application Skills

• Microsoft Operating Systems/Applications
  • Windows 7, XP, Vista, Server 2000, Server 2003, Server 2008
  • Office 2000, XP, 2003, 2007
  • Exchange 2003
  • Project Server
• Firewalls
  • Cisco Pix 515
  • WatchGuard Firebox
  • Checkpoint
  • Microsoft ISA 2005
• Adobe
  • Photoshop
  • Fireworks
  • Dreamweaver
• VirusScan
  • Symantec
  • McAfee
  • TrendMicro
  • Sophos
• VOIP
  • MiTel 3000
  • MiTel 200ICP
• Web Servers
  • IIS 6,7
  • Apache

Jane Scott

Title: Assistant Director of Library Services & Technology
Email: jane.scott@utsouthwestern.edu
Phone: 214-648-7681

Library Responsibilities

• Provides managerial leadership and support to S&P and DSTP staff.
• Assumes responsibility, with the AVP for Library Services, for library services including instruction, strategic planning, organizational development, assessment, and outreach.
• Assures the Library is an inclusive and accessible space for learning that is responsive to patron needs and supports the university's priorities to enhance the student experience.
• Work collaboratively and collegially with colleagues to support the library’s vision, mission, and strategic priorities, collectively and individually.
• Serve on library and departmental committees and/or task forces.
• Assist in creation and support of library promotional items and maintains social media accounts
• Administers web interfaces including Springshare products and the Research Data Repository and maintains monthly statistics reports including web and space reservation systems. 
• Provides teaching and bibliometric assistance at the library as needed.
• Ensures quality library and learning resources are provided to students, faculty and staff and communicates their value.
• Provides leadership in the planning and implementation of strategic goals and objectives for the library that support the university mission, values and goals.
• Works across academic departments and student programs to embed library services into courses, events, and co-curricular activities.
• Builds cooperative relationships with the campus community, community-at-large, regional library consortia, state and national library associations, and educational development associations.
• Develops and implements Library policies and procedures in collaboration with library faculty and staff.
• Coordinates and provides professional development in the form of workshops, learning communities, or other training opportunities to support library staff as they learn, practice, and assess equity-minded, innovative, high-impact, and inclusive pedagogies.

Contact me regarding:

• Harnessing the power of ORCID on campus
• Campus art and literacy initiatives
• Campus sustainability initiatives
• Creating academic posters
• Focus on Faculty publications
• Multimedia support (Camtasia, PowerPoint, and Video)
• Virtual reality (Meta Quest 3)

Areas of Interest

• Accessibility compliance
• Artificial intelligence (AI)
• Author profile systems
• Library outreach opportunities
• Screen capturing and video editing (Camtasia)
• Social media

Education

• Multimedia Developer Certificate, Richland College, DCCCD, 8/2006 to 12/2008
• Coursework in drawing and web design, Savannah College of Art & Design, 1/2001 to 5/2002
• MS Ed Coursework in Educational Administration in Higher Education, Southern Illinois University at Carbondale, 8/1997 to 6/1999
• BA in Politics and Society, University of California, Irvine, 9/1991 to 6/1995

Selected Publications

Ossom Williamson, P. Scott, J. Technology: 3D Printing in Medical Libraries. MLA News. 2016 Apr;56(4):23.

Software Application Skills

• Familiar with Mac and PC platforms, iPhone & iPad Apps
• Extensive experience using
  • Adobe Creative Cloud; Photoshop, Illustrator, Acrobat, InDesign, Dreamweaver
  • Camtasia Studio & Camtasia for Mac
  • Adobe Premiere Pro & iMovie
  • Basic HTML and CSS
  • Canva for Work
  • Microsoft Office
  • TinkerCad

Grants

• National Network of Libraries of Medicine, South Central Region Technology Enhancement Award Recipient for new SLA 3D Printer, 5/2017
• National Network of Libraries of Medicine, South Central Region Technology Enhancement Award Recipient for new FDM 3D Printer, 5/2015

Campus Involvement

• Accessibility Committee, 12/2024 to present
• Assistive Technology Workgroup, 11/2023 to present
• On My Own Time Co-Ambassador 2/2022 to present
• Nursing Research Council, 1/2021 to present
• Patient Education Committee, 1/2021 to 1/2025
• Campus Sustainability Committee, 9/2016 to present
• Women's BRG Book Club Subcommittee, 7/2021 to present
  • Co-Chair, 12/2024 to present
• Conversation Partners Program, 8/2012 to 1/2016
• Green Champions Representative, 8/2009 to 9/2023
  • Leadership Team, 8/2013 to 8/2015

Linda Soliz

Title: Sr. Administrative Assistant II
Email: linda.soliz@utsouthwestern.edu
Phone: 214-648-2626

Library Responsibilities

• Contract request submission and tracking.
• Department purchasing and tracking.
• Department Onecard holder and reconciler.
• Coordinate travel logistics for department.
• Process expense reports.
• Vendor payment processing.
• Process payment request.
• Interlibrary Loan ILL backup.
• MyTime Timekeeper.
• ESF clearance.
• Student print account set up and payment posting.
• Post Interlibrary Loan, ILL invoice payments.
• Provide customer service and support for Library Department, staff, and students.

Contact me regarding

• Vendor payment status
• Department travel arrangements
• Payment requests
• Print Account Setup/Inquiries
• ESF clearance status
• Facilities FAMIS requests

Education

• B.S., Accounting, University of Phoenix

Professional Involvement

• State Employee Charitable Campaign, SECC Champion

Rosa Vasquez

Title: Interlibrary Loan Specialist
Email: rosa.vasquez@utsouthwestern.edu
Phone: 214-648-6431

Library Responsibilities 

• Interlibrary loan borrowing, document delivery and lending 
• Process requests from other libraries using ILLIAD, OCLC and Docline 
• Provide customer service to Library clients on phone, in person, and in MS Teams 
• Fulfill requests, provide Library Interoffice Delivery Service (LIDS) delivering books campus-wide. 
• Process Interlibrary Loan (ILL) requests through verification of client information and requested materials within the Library's catalog 
• Confirm the client's eligibility for ILL services, which may involve checking borrowing limits or other restrictions. 

Contact me regarding 

• To reset your ILL (Interlibrary Loan) password 
• ILL book delivery status 
• Other ILL institutions inquirers 

Jill Whitfill

Title: Research Librarian
Email: jill.whitfill@utsouthwestern.edu
Phone: 214-648-2001

Library Responsibilities

• Support the School of Public Health in the research life cycle. This includes but is not limited to mediated searching, reference, and instruction.
• Enhance public health and related library guides and other educational content.
• Advise on public health-related collection acquisitions.
• Deliver in-person and online course-integrated instruction, orientations, and workshops.
• Provide direct assistance to users through in-person and virtual consultations.

• Work collaboratively and collegially with colleagues to support the library’s vision, mission, and strategic priorities.

• Serve on Library and departmental committees and/or task forces as appropriate.

Contact Me Regarding:

• Online Searching Request Individualized Training
• Ovid Databases Request Individualized Training
• PubMed Request Individualized Training

Liaison Areas

• O'Donnell School of Public Health

Areas of Interest

• Library marketing and outreach
• Consumer health
• Public and Community Health
• Disability/Chronic Health Conditions

Education

• Master's in Library Science, University of North Texas
• Master's in Health Informatics, University of Illinois at Chicago

Curtis Wright III

Title: Technical Support Specialist II
Email: curtis.wright@utsouthwestern.edu
Phone: 214-648-8871

Library Responsibilities

• Support and maintain all Library staff and client computers
• Support and maintain public use Library computers.
• Install and maintain general use and special purpose applications.

Contact Me Regarding:

• Library computers and printers
• SciFinder Scholar technical support

Education

Bachelors of Science, Southern Methodist University, Dallas, TX, 1994

Software Application Skills

• Operating Systems:
  • Windows systems
  • Mac OS systems
  • Linux
• Virtualization Applications:
  • VMWare Infrastructure
  • VMWare Vsphere
• Backup Software:
  • NetVault Backup
  • NetVault SmartDisk